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CA7 Scheduler / Mainframe Operator / Production Support

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Posted by: Eric Cloud Posted date: 2/16/2010 Contact Info: **********@*****.*** Show Contact Info (premium) Send Message (free) Salary: 45000-50000 year Country: United States State: Colorado City: Elizabeth ZIP: 80107 Email: [email protected] Resume Text: Eric T. Cloud

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P.O. Box 1675 Elizabeth, CO 80107 [email protected] OBJECTIVE: Obtain a challenging position in data processing, utilizing strong production control, job scheduling, problem management, computer programming, intrusion detection, and customer service skills. SOFTWARE: Operating systems: MVS, OS X, WINDOWS, and RSTS/E CA-1, CA-7, JobTrac, CA-11, CA-View, DISPATCH, SAR JES2, JES3, TSO/ISPF, SDSF, WYLBUR, OMEGAMON JCL, MVS Utilities, COBOL II, DB2/SQL, CICS, IDMS INFOMAN, ENDEVOR, LMF, PANVALET DMS, RACF, ACF2, NDM, FTP, TCP/IP Network Flight Recorder, NetProwler, Intruder Alert Photoshop CS4, Lightroom SKILLS: - CA-7 job scheduling / Abend resolution and JCL coding - Problem Management and Quality Control - Multiple LPAR data center experience / Involved in data center relocations - COBOL II / DB2 SQL programming

- Instructional computer environment experience - Computer Operations and Tape Library - Internet Intrusion Detection - Strong technical writing skills EMPLOYMENT: TED SPRING PHOTOGRAPHY Positions: Event Photographer / Graphic Artist / Studio Assistant / Custom Framer (Dec 2007 – Present) - Directed Weddings, Anniversaries, and other group events related to posing and lighting, to capture quality digital images - Performed post-processing on digital images, utilizing Photoshop and Lightroom on both Mac and PC platforms - Assisted in the sales and marketing of the studio products and services - Performed printing, mounting, matting, and framing of photographic images FIRST DATA CORPORATION Position: Operations Analyst (Sept 2005 – July 2007) - Involved in the relocation the FDMS processing from Maryland to Colorado, learning the customer support function of the process - Researched and resolved any merchant credit card batch processing issues - Utilized CA-7, JobTrac, and JCL to control and restart job streams - Tracked the status of file transmissions, utilizing Connect:Direct(NDM), Mailbox, and FTP - Documented any ongoing and closed issues in the Infoman problem tracking system Position: Intrusion Detection Analyst (Sept 2000 – Sept 2005) - Monitored the NFR, NetProwler, Intruder Alert network and host intrusion detection systems for suspicious activity - Monitored the PIX and Netscreen firewalls and maintained lists of valid IP addresses and ports - Followed defined incident response procedures and maintained logs of events Position: Programmer Analyst (Oct 1998 – Sept 2000) - Followed design documentation to code EFTPS systems utilizing Cobol II, DB2/SQL, and JCL programming languages - Designed test data and utilized Spufi and Xpediter to test code logic, and performed structured walk throughs with team members - Utilized Infoman and Endevor to stage and move all JCL, programs, parms, and documentation from the test to

production environment CONSULTIS (Lucent Technologies Contract) Position: Production Control Analyst (Dec 1996 – July 1998) - Monitored the production batch job flow through CA-7 (Jes2) and Flasher (Jes3) to insure successful job completion - Followed escalation procedures for job failures and utilized CA-7 and JCL to perform job restarts - Documented job cycle issues in the CATS tracking system AMERICAN EXPRESS/FIRST DATA CORPORATION Position: Technical Analyst (Feb 1991 – Oct 1996) - Key member in a team of analysts to convert DOS job scheduling to CA-7 - Directed the production process as related to job scheduling, abend resolution, service level agreements, and escalation procedures - Provided analytical support to all areas of the company, including application programming, system programming, computer operations, and clients - Utilized LMF change control system to implement scheduling and JCL changes - Served as key member in team of schedulers in the acquisition of new business units - Involved in offsite disaster recovery tests McGRAW-HILL, INC. Position: Senior Production Coordinator (Feb 1989 – Feb 1991) - Responsible for the correction and restart of any failed production jobs, utilizing CA-7, CA-11, and JCL - Scheduled nightly job streams to ensure accuracy, and monitored key points in cycle to ensure service level agreements meet - Operated user help desk and responded to user requests - Wrote Cobol and Wylbur utility programs for data center operations use. Position: Computer Operator (Aug 1987 – Feb 1989) - Performed IPL and stop/start procedures for all mainframe peripheral equipment - Utilized startup and shutdown commands for various software systems, including CICS, IDMS, Omegamon, etc. - Utilized CA-7 to execute job streams and control workload balancing - Utilized CA-1 to manage tape library, including scratch pull lists and vaulting cycles

INFORMATION HANDLING SERVICES Position: Computer Programmer I (Dec 1985 – June 1986) - Coded and modified Cobol and IDMS programs in various Management Information System applications, including invoicing, order placement, and commissions - Prepared test data and ran scenarios to validate accuracy of code logic - Documented programs, operator and user procedures according to prescribed standards Position: Operations Support Technician (May 1985 – Dec 1985) - Functioned as problem coordinator, ensuring that all data center issues were assigned and resolved - Performed verification and movement of programs, procedures, and documentation from test status into production, utilizing Panvalet - Monitored system reports for hardware performance Position: Computer Operator II/III (Oct 1983 – May 1985) - Provided training to computer operators in all phases of the operating system, production flow, and hardware maintenance - Maintained constant communications with management, schedulers, and operators to ensure accurate knowledge of production issues - Worked with technical support staff during system recoveries - Utilized master console to control efficient job flow and monitor system activity - Completed problem reports for any hardware and software issues and escalated to responsible personnel - Utilized JCL for rerun and restart of production jobs COMMUNITY COLLEGE OF DENVER Position: Computer Operator A (Feb 1982 – Oct 1983) - Hired and supervised up to five part time lab assistants to ensure adequate staffing of the campus data center - Provided assistance and training to students, faculty, and staff in the use of the campus computing facility, software, and compilers - Provided training to programming students in various applications, including tables, sorting, validation, and control breaks - Performed structured walk through to provide assistance to students in resolving errors that occurred in program execution - Coded MVS Utilities to create and maintain sequential disk data sets used for student programming

EDUCATION: COMMUNITY COLLEGE OF DENVER Major: Computer Programming for Business (Aug 1981 – Dec 1983)

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