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aetore you read the Passage, talk about these questions. for leisu

1 Why do PeoPle travel? 2 What do theY do on holidaY?

ffiffi ffi

ffimmdfrng from a ffi 6e Listen and read theinarticle tourism, and then magazine for workers choose the correct answers'

1

Comptete the sentences' Fill in the blanks with ihe correct words from the word bank'

ruwmui Hp--., i. r_ :-, c***hrat*

What is the main idea of the passage?

romantic

3

business

The office threw a PartY

' After getting married, a couple goes C to a conference A on business

on a

honeYmoon D

-

for lelsure

Ms. Jong travels to go to a sales conference'

What is Probably true about her? A She got married recentlY.

B

She wants to relax during the trip'

C She is a business traveler. D She enjoYs romantic Places'

---

dinner at an

ocean-front restaurant. Ms. Hays isn't in the office; she is on a

C whY People go on honeYmoons D reasons that PeoPle travel

B

leisure relmx honeYmoon r:1; h**id*Y hulsimess traveler

The couple had a

A how to Plan a honeYmoon B Places for business conferences

2

-ilitw$€il _ ,q7t

Wmmmkpax*mrY

to

Jack's

birthday.

--

at the beach'

4

Rosa is on

5

After getting married, Jerry and Mila went to Barcelona for their attended several meetings The during his triP. Mr. Quail does not want to think about work;

-

he only wants to Gregory traveled his holidaY.

for

and relaxed on

S

Ctroose the answer that has the same meaning as the underlined word.

t

ffi Wittr a partner, act out the roles below,

holidaymaker

A trip

2

B vacationer C

3

based on the dialogue from Task 7. Decide who Student A and Student B are. Then switch roles.

leisure

conference

A meeting B

honeymoon C

USE LANGUAGE SUCH AS:

trip

Where are you visiting from?

vacation

A meeting B C

&

Sp*mk*mg

Where are you from?

holiday

What brings you

business traveler

AA Listen and read the article again. What three types of travelers are there?

$imdent &r You are the worker at the Luxe Hotel. Ask Student B questions to find out:

o o .

LE*tenearu6

* m

Listen to a conversation between a guest and a hotel worker at the Luxe Hotel. Then answer the questions.

1

The woman is in Berlin

home country hometown reasons for travel

$tudent Br You are a guest at the Luxe Hotel. Answer Student A's questions. Create personal information about yourself.

What is the woman's home country?

A Germany C England B America D Spain

2

to this countrfl

Wn$t$m6

_.

A for her honeymoon B on business C to celebrate D on holiday

ffi

Use the dialogue in Task 8 to fill in the information about your partner.

# W Listen again. Fill in the btanks. Guesf Book Worker: Good evening, ma'am.1 to the Luxe Hotel. Guest: Worker:

@,

s

r,,i

Worker: Guest: Worker: Guest:

Guest Name:

Home country:

Hello.

ls this your 2

in

SYdneY

Hometown: Auetralia ReaSOnS fOr

Berlin?

Guest:

{

FhilliP Ore7or

Travel:

Yes. l'm very happy to be here.

3

--

are you visiting from?

I'm from the 4 I see. And what

Germanyf

5

you to

-

l'm here 6 going to a conference.

-

-.

l'm

Guest Name: Home country: Hometown: Reasons for Travel:

I am Lraveling

for

leieure.

Now Hiring:

i{# r*+"il rq:'iae #'r,u,t ffi;ffi

aetore you read the passage, talk about these questions. Why does a business need a telephone service?

Name the duties of a telephone operator.

Are you professional and courteous? Do you want to help people? Then join the team at the Luxe Hotel. We want to hiie nSX operators. Operators have the following Olties,

. answer and greet incoming

callers

o direct and transfer calls o ask callers to hold on the line o connect callers with different

departments

Every day, pBX operators help many callers. Operators help callers book rooms or-g.t in "need contact with guests. you

do not

job. We train you to use :]een:e!9e for this PBX system. For more intormation, lh" please call Janie Kemp at gg1_2321.

;

:rr:::ii:i'ii:j.ri_.,' ::.i

f-i:

+

==:.=j.:EflEflF."1

'6.+

Listen and read an advertisement iob section of a newspaper, and then choose the correct answers.

=+ in the

1

What is the advertisement about?

A A new hotel in town B An available job C A telephone operator D A new telephone system Which of the following is NOT a duty of a PBX operator?

A B

Answer calls

C D

Tell callers about the job

Put callers on hold Connect callers with guests

What is probably true about people who get the job?

E-

\,shmmhmFfl,rry,o ffip fUatch

1 234-

transfer line

courteous

5 67-

being skilled and talented

C D

being polite and nice

connect

C D

G

F

fi

P*

professional incoming

Elt

a telephone connection

to let a caller com'

-.

ca:e with someone

else

E

They work for Janie Kemp.

operator

A B

A They use many different computers at work. B The hotel teaches them to use the PBX. They work from home sometimes.

the words (1-7) with the definitions

(A-G).

to move a ca :: a-::-e' ielePhone a teieo"c-s ,', :1 :' a pho^e :: :-.:: ::-3s r:o a place from SOI'I^9/,-3'i i !"i

F{

H

Q Cnecf

(.2) the response that answers the

question.

1

$

Are you familiar with PBX systems?

A_ B

| use it at work. I am an operator.

USEfiT'IGUAGE:SUEHA$I...

-

OG

I

.

.

:.

direct your catl?

OK. I don't mind waiting.

How may

l'll place it on the shelf.

l'm calling about...

3 How- may I direct your call? A B-

Witr a partner, act out the roles below, based on the dialogue lrom Task 7. Decide who Student A and Student B are. Then switch roles.

Yes, l'll take a message.

- hold while I try to contact Mr. Peters. 2 Please A B-

Speaking

Could you please transfer me to

...?

Yes, it was very interesting.

May I speak to Mr. Johnson, please?

$tudent A: You are the operator. You get a phone call from Student

Listen and read the text. How many duties do operators have?

B.

Listenimg

o Answer the call o Greet the caller o Direct Student B's call

G E* Listen to a conversation between a

$tudent B: You are the caller. Tell Student A

caller and a PBX operator. Then answer the questions.

1

2

What does Rhonda do for the

o o

callef

A B

She gives him directions to the hotel.

C D

She transfers him to Ms. Kemp's office.

what the call is about

who you want to speak to

Writing

She holds on the line for him.

ffi

She tells him about the operator job.

Use the dialogue in Task 8 to write the information in the hotel's caMog.

What is true about the caller?

A He wants the operator job. B He works as an operator, too. C He does not read the newspaper. D He is a guest in the hotel.

3_?__::::ir:rili'

PBX Department

iI

PBX Operator: Thank you for calling the Luxe Hotel. This is Rhonda. How may I

1_

Caller:

#.{ €';'

?

2

. l'm calling about Good an ad in the newspaper.

PBX Operator: Do you want to know about the operator job?

Caller: That's

right. I want that 3 Who can I speak to about that?

PBX Operator: You need to talk to Janie Kemp. She's

-.

the 4

Caller:

of the department.

Okay. Can you please 5 me to Ms. Kemp's office?

-

PBX Operator: Certainly. Please 6

Caller: Thank you. You are very

-.

-helpful.

Call Timb:

%

About;

Money

- the basics

A. Put the correct word in account

each space.

back

change

a

banknotes

coin

lent

o

note

SUM

a

wages

a

borrowed a

currency salary

earn spend

waste

win

1.

ln the USA, "quarters" (25 cents) and ',dimes,' (10 cents) are types of

2.

ln the United Kingdom, "a tenner" means a ten pound

3.

The US dollar, the Yen and the Euro are types of

4"

Hundred dollar bills and twenty pound notes are

5.

2,000,000 Swiss francs is a larqe

6"

I need to

7.

My friend

I

I

b

I buy a lottery ticket every week, but I never

of money.

some Euros into Australian dollars. a hundred pounds from me. a hundred pounds to my friend. When she can, slre,ll pay me

anything

:

10.

Most dentists

11.

at least f30,000 a year.

are paid to employees weekly.

12.

ln business, you have to

13.

A: Do you have a bank B. Yes. I bank

are paid to employees monthly.

money to make money.

with the Bank of Scotland.

14. ln my opinion, eating in expensive restaurants is a

B. Match the words

of money

on the left with the words on the right.

'1.

a small

a.

a profit

2.

an income

b

amount of money

3.

donate

C.

cash

4.

high

d

cost of living

5.

mal