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Actividad de proyecto 12 Actividad de aprendizaje 1: Elaborar el sistema de trazabilidad teniendo en cuenta la estructura de la red geográfica y tecnológica definida por la organización STUDENT: PEDRO JOHAN HERNANDEZ MALAGON Understanding how to implement ISO standards In order to be competitive in the global market and having in mind the quality processes as the economics cornerstone, it is essential to have a very good understanding on the implementation of the quality regulations and standard. That is why, it is of vital importance to be familiar with the International Standards Organization (ISO) as this international organization is in charge of providing standards to improve the efficiency in the performance of different processes and minimizing mistakes and risks that might lead to productivity issues. Please, have in mind the following instructions in order to complete the following activity. This activity has been designed for you to reinforce your knowledge on the ISO standards and regulations while using English as a means of communication: 1. Read the following text and answer the questions below.

_____________________________ By Michelle Bangert Companies know ISO standards may be good for them, but they may need motivation to get certified. Manufacturing sectors have adopted ISO 9000 for three reasons: the value of the standard, the sales and marketing advantage, and company requirements. Companies appreciate how the standard can improve their business processes and reduce scrap, rework and cost. Second, manufacturers with similar products, service and price use the certification to differentiate themselves from their competitors. “It gives you a marketing advantage over the competition. In other words, It’s a differentiator for customers to pick the best option for them. The final reason manufacturers adopt ISO 9000 is that they were mandated to do so. ISO-certified companies may require their suppliers to do the same. “It’s hard to do business with anyone-especially in manufacturing-if you’re not ISO 9000 certified,” says an expert who has 25 years experience in international standards.

However, the certificate alone will not improve the company’s business processes. The goal should be improved business, not a piece of paper. Done correctly, ISO standards can improve an organization’s business processes and add value. Experts agree that the most important component to ISO improvements should be attitudes within the company rather than just documents. “The key is to actually implement it and get management involved … ISO standards can help by actually saving money or improving a company’s environmental footprint.” they say. (Bangert, 2007)

2. Based on the text, match the best synonym for each of the terms below. The meaning can be inferred from the context in which they appear. A. B. C. D. E. F.

Competitor Mandated Value Attitude Requirements Saving

1) 2) 3) 4) 5) 6)

Order Position Condition Economize Adversary Benefit

3. According to the text, why is it good to implement ISO standards? a. Experts agree that the most important component for ISO improvements should be attitudes within the company rather than just documents and for them it is a quality seal that improves the corporate image and increases and loyalty of relationships with third parties and clients for the optimization of the internal processes of the company, increasing productivity.What do you think is the best title for the article you read? Why? 4. What do you think is the best title for the article you read? Why? COMMERCIAL BENEFITS OF ISO IMPLEMENTATION Because companies know that ISO standards can be good for them, but they may need motivation to get certified. Manufacturing sectors have adopted ISO 9000 for three reasons: the value of the standard, the sales and marketing advantage, and the company's requirements.

5. Critical thinking: After studying the complementary material “ISO 9001 It’s in the detail” and “ISO 9001 Quality Management”, explain the different steps you would follow to implement an ISO in a SME (Small and Medium Sized Enterprise). Use a diagram to show the steps that you would follow.

6. Check some of the International language ISO Symbols and translate what they mean in your native language: Spanish. ISO Symbol

English Meaning

Spanish Meaning

Example: Parking or car parking

Zona de parqueo

baby care or daycare

cuidado de guardería

bebés

rent a car

alquiler de vehículos

o

protección obligatoria de las manos Mandatory protection

hand

informative signs

Señales informativas

hot surface

superficie caliente

hospital

hospital

Fuente de imágenes: SENA 3. Send the file to the instructor through the virtual learning platform. Environment required: Virtual Learning Environment. Materials: computer, internet, training material “Working on your Quality Management System (QMS) by implementing ISO standards”, complementary materials “ISO 9001 It’s in the detail”, “ISO 9001 Quality Management” and “The international language of ISO graphical symbols”, glossary and SENA library. Evidence 3: Workshop “Understanding how to implement ISO standards”. When you finish your work, send the file to your instructor through the platform as follows: 1. Click the title of this evidence. 2. Click Examinar mi equipo and look for the file in your computer. Make sure the file is attached. 3. Leave a comment for the instructor (optional). 4. Click Enviar. Note: This evidence is an individual activity. Remember to check the project guide in order to know if you have done all the assigned activities, know how to develop them and deliver them correctly.

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Criterios de evaluación Puede inferir el significado de una palabra u oración dentro de un texto en inglés, así este no esté explícito.

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Traduce del Inglés documentos técnicos sencillos en tiempo presente y pasado. References

Bangert, M. (2007). Quality management: The Importance of ISO. Recuperado de https://www.qualitymag.com/