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CATEGORY: BUSINESS GROUP: 3. AT THE WORKPLACE Topic: 4. Responding to Customer Complaints Introduction: Mistakes are goi
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rofessional ersvectives Dealing with Difficulties Solutions, strategies and suggestions for successful teaching Luke P
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First name: _____________________ Surname: _______________________ No.: _______ Date: A DIALOGUE ABOUT GAMES MARK: We m
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CONVERSATION AT A TRAVEL AGENCY Agent: Good morning! Take a sit please. How can I help you? Guest: Good morning, I woul
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1. Part-time Job A:Hi,How are you! B:Er,in fact I'm not very fine,I'm thinking something about my part-time job, . A:Wha
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