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SERVICE MANUAL SM-5300 PC SCALE PRINTER Edition 1

COPYRIGHT © 2010 TERAOKA WEIGH-SYSTEM PTE. LTD.

Tables of Content

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Tables of Content

Tables of Content .................................................................................................................. 2 Notice .................................................................................................................................... 5 Safety Information ................................................................................................................ 6 Cutter Safety Information ..................................................................................................... 8 Safety Regulations ................................................................................................................ 9 Treatment And Recovery of WEEE....................................................................................... 11 Production Information....................................................................................................... 16 1.1 Model Specification..................................................................................................... 16 1.2 Operating Specification ............................................................................................... 18 1.3 Overall Dimension (in mm) ......................................................................................... 19 1.3.1 Bench (B) ....................................................................................................... 19 1.3.2 Pole (P).......................................................................................................... 20 1.3.3 Elevated (EV) ................................................................................................. 21 1.3.4 Self Service Pole (SSP) .................................................................................... 22 1.4 Label & Receipt Specifications ..................................................................................... 23 Key Sheet And Display ........................................................................................................ 24 2.1 Key Sheet Layout And Key Function ............................................................................. 24 2.1.1 Key Sheet Layout ............................................................................................ 24 2.1.2 Key Function .................................................................................................. 24 2.2 Operator And Customer Display Indicator Layout .......................................................... 26 2.2.1 Operator Display ............................................................................................. 26 2.2.2 Self Service Display ......................................................................................... 27 Software Functional Structure ............................................................................................ 28 I/O Ports, Span Switch And W&M Sealing .......................................................................... 31 4.1 I/O Ports 31 4.1.1 Bench (B) / Pole (P) ........................................................................................ 31 4.1.2 Elevated (EV) ................................................................................................. 32 4.1.3 Self Service Pole (SSP) .................................................................................... 33 4.2 Span Switch............................................................................................................... 34 4.3 W&M Sealing ............................................................................................................. 35 Initial Setup ........................................................................................................................ 36 5.1 Level Adjustment ....................................................................................................... 36 5.2 Cassette Belt Tension and Label Guide Adjustment ....................................................... 37 5.3 Cassette Loading and Printing Option ........................................................................... 38 5.4 Sensor Location ......................................................................................................... 39 5.4.1 Peel Sensor .................................................................................................... 39 5.4.2 Gap & Paper End Sensor ................................................................................. 39 5.4.3 Print Media Sensor .......................................................................................... 39 5.4.4 Cassette Detection Sensor ............................................................................... 40 5.4.5 Printer Door Open/Close Sensor ....................................................................... 40 5.5 Software Setup .......................................................................................................... 41 5.5.1 Default Country SPEC ...................................................................................... 41 5.5.2 User SPEC ...................................................................................................... 43 5.5.3 Module SPEC .................................................................................................. 44 5.5.4 Scale SPEC ..................................................................................................... 45 5.5.5 Weight & Measure SPEC .................................................................................. 47 5.5.5.1 SEARCH Function Procedure:.............................................................. 48 5.5.6 Date and Time ................................................................................................ 50 5.5.7 Daylight Saving Time ...................................................................................... 52 5.6 Span Adjustment (Weight Calibration).......................................................................... 53 SM-5300 Service Manual |2

Tables of Content

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5.7 From Self Service Screen Exit to Main Menu Screen....................................................... 55 System Setup ...................................................................................................................... 56 6.1 Network Setup ........................................................................................................... 56 6.1.1 Network Configuration..................................................................................... 56 6.1.2 Scale MAC Address.......................................................................................... 57 6.1.3 VNC Password ................................................................................................ 58 6.2 Wireless Adapter Setting ............................................................................................. 61 6.2.1 WLAN AP-3001G Setup .................................................................................... 61 Hardware Test And Maintenance ........................................................................................ 64 7.1 Internal Count Mode................................................................................................... 64 7.2 Printer Test................................................................................................................ 65 7.2.1 Sensors Status ................................................................................................ 65 7.2.2 Sensor Calibration ........................................................................................... 67 7.2.2.1 Gap Sensor Calibration....................................................................... 67 7.2.2.2 Peel Sensor Calibration ...................................................................... 68 7.2.2.3 Paper End Sensor Calibration.............................................................. 69 7.2.3 Thermal Head Type Detection .......................................................................... 71 7.3 Database Maintenance................................................................................................ 72 7.3.1 Database Initialization ..................................................................................... 72 7.3.2 Database Clear Open Transaction ..................................................................... 73 7.3.3 Load Default Data ........................................................................................... 74 7.3.4 Database Backup ............................................................................................ 76 7.3.5 Database Restore ........................................................................................... 79 7.3.6 Database Migration ......................................................................................... 82 7.3.7 USB Backup / Restore ..................................................................................... 85 7.3.7.1 USB Backup ...................................................................................... 85 7.3.7.2 USB Restore...................................................................................... 88 7.4 Hardware Test ........................................................................................................... 90 7.4.1 Input ............................................................................................................. 90 7.4.2 USB ............................................................................................................... 91 7.4.3 Ethernet ......................................................................................................... 92 7.4.4 Drawer........................................................................................................... 93 7.4.5 LCD ............................................................................................................... 94 7.5 Touch Screen Calibration ............................................................................................ 95 7.6 Write AD Checksum .................................................................................................... 98 7.7 System Information .................................................................................................. 100 7.8 VNC Client Theme Viewer ......................................................................................... 102 7.9 Maintenance ............................................................................................................ 103 7.9.1 Thermal Head Cleaning ................................................................................. 103 7.9.2 Scale Surface Cleaning .................................................................................. 104 7.9.3 Dismantled Thermal Head ............................................................................. 104 7.9.4 Important Note to open Display Rear Cover .................................................... 105 Firmware Upgrading ......................................................................................................... 106 8.1 PCScale Software ..................................................................................................... 106 8.2 Printer Firmware ...................................................................................................... 107 Major Parts Disassembly ................................................................................................... 109 9.1 SM-5300B ................................................................................................................ 109 9.1.1 Disassembly of Platter Support and Top Cover ................................................ 109 9.1.2 Disassembly of Customer Display LCD ............................................................ 111 9.1.3 Disassembly of Base BD, Keyboard and Operator Display LCD .......................... 112 9.1.4 Disassembly of Power Unit ............................................................................. 114 SM-5300 Service Manual |3

Tables of Content

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9.1.5 Disassembly of AD Board ............................................................................... 115 9.2 SM-5300P ................................................................................................................ 116 9.2.1 Disassembly of Pole, Customer Display Board and LCD..................................... 116 9.2.2 Disassembly of Top Cover ............................................................................. 118 9.2.3 Disassembly of Base BD, Keyboard and Operator Display LCD .......................... 119 9.2.4 Disassembly of Power Unit ............................................................................. 121 9.2.5 Disassembly of AD Board ............................................................................... 122 Hardware Details .............................................................................................................. 123 10.1 Block Diagram ........................................................................................................ 123 10.1.1 Bench (B) & Pole (P) ................................................................................... 123 10.1.2 Elevated (EV) & Self Service Pole (SSP)......................................................... 124 10.2 Base Board (TWB-13670-0 Rev G) (For Bench & Pole) ............................................... 125 10.3 Base Board (TWB-14000-0 Rev C) (For Elevated & Self Service) ................................. 127 10.4 Relay Board (TWB-14010-0 Rev A) (For Elevated & Self Service) ................................ 129 Port Pin Configuration ....................................................................................................... 130 11.1 Ethernet Port / USB Port / Cash Drawer Port ............................................................. 130 Revision Records ............................................................................................................... 131

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Notice

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Notice

DIGI® The material contained in this document is proprietary and for information only and is subject to change without notice. Teraoka Weigh-System Pte. Ltd. assumes no responsibility for any errors or damages arising from misinterpretation of any procedure. Screen displays, operating procedures and supporting features might vary with different software version releases. This document shall not be reproduced whether in part or whole without the written consent from Teraoka Weigh-System Pte. Ltd..

Teraoka Weigh-System Private Limited 4 Leng Kee Road #06-01 SiS Building Singapore 159088

SM-5300 Service Manual |5

Safety Information

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Safety Information The operator of the equipment shall comply with the safety and warning indications and procedures outlined in this document. Teraoka Weigh-System Pte. Ltd. assumes no responsibility or liability for failure to comply with these requirements. 

To avoid electric shock, use only the supplied power cords and ensure product is connected to a properly grounded supply.



Ensure product is placed on a firm and level surface before operation.



Avoid overloading the product beyond its rated maximum capacity.



Care shall be taken during the following operations o Receipt paper tearing – to prevent injuries from cutting from paper cutter o Changing of labels and receipt paper - to prevent injuries from cutting from paper cutter and movable printer mechanism. Repair and servicing of product, shall only be carried out by trained and qualified personnel.



Disclaimer: Specifications are subject to change without notice. All dimensions shown are approximate. Please be aware that Teraoka Weigh-System Pte. Ltd. has indicated that its hardware and software used in the product may require additional updates in the future as our product is continually under development. The need for such updates most likely applies to the Printer software.

CAUTIONS: FOR PLUGGABLE EQUIPMENT, THAT THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE. POUR LE MATÉRIEL RACCORDÉ PAR PRISE DE COURANT, LE SOCLE DE PRISE DE COURANT DOIT ÊTRE INSALLÉ À PROXIMITÉ DU MATÉRIEL ET DOIT ÊTRE AISÉMENT ACCESSIBLE. FOR CONTINUED PROTECTION AGAINST RISK OF FIRE, REPLACE ONLY WITH SAME TYPE AND RATING OF FUSE. POUR NE PAS COMPROMETTRE LA PROTECTION CONTRE LES RISQUES D’INCENDIE, REMPLACER PAR UN FUSIBLE DE MÊME TYPE ET DE MÊME CARACTÉRISTIQUES NOMINALES.

SM-5300 Service Manual |6

Safety Information

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DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER AND REPLACE BY QUALIFIED SERVICE PERSONEL. DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS. IL Y A DANGER D’EXPLOSION S’IL Y A REMPLACEMENT INCORRECT DE LA BATTERIE. REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MÊME TYPE OU D’UN TYPE RECOMMANDÉ PAR LE CONSTRUCTEUR ET REMPLACER PAR DU PERSONEL QUALIFIÉ. METTRE AU RÉBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.

WARNING DISPOSAL: THE BATTERY MAY BE REGULATED BY NATIONAL OR LOCAL REGULATION. PLEASE FOLLOW THE INSTRUCTIONS OF PROPER REGULATION. AS ELECTRIC CAPACITY IS LEFT IN A DISCARDED BATTERY AND IT COMES INTO CONTACT WITH OTHER METALS, IT COULD LEAD TO DISTORTION, LEAKAGE, OVERHEATING, OR EXPLOSION, SO MAKE SURE TO CUT/BREAK THE BATTERY LEGS AND COVER THE (+) AND (-) TERMINALS WITH FRICTION TAPE OR SOME OTHER INSULATOR BEFORE DISPOSAL. Tape -

Cut / Break the Battery Legs

+

Battery

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Cutter Safety Information

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Cutter Safety Information 1. Please careful the hand when close the printer door.

Caution For Pinching Hand ATTENTION RISQUE DE PINCEMENT

Note: This label only applies to machine come with Auto Cutter. 2. Please careful the hand when press the cutter release lever.

Caution For Cutter ATTENTION AU COUTEAU

Note: This label only applies to machine come with Auto Cutter. 3. Please keep hands clear while operating. Blade Hazard LAME TRANCHANTE

SM-5300 Service Manual |8

Safety Regulation

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SafetyRegulations

Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure limits set forth for a portable uncontrolled environment. To maintain compliance with FCC RF exposure compliance requirements: 1) Please do not attach any decorative components with metal parts to this equipment. 2) The antenna must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Radiation Exposure Statement: (Canada) This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure compliance requirements: 1) The antenna used for this transmitter must be installed and operated with minimum 20cm between the antenna and users. 2) The antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

SM-5300 Service Manual |9

Safety Regulation

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IDA Compliance Statement: (Singapore) This equipment registered to comply with IDA (Info-Communications Development Authority of Singapore) Standard under Dealer's Class License.

IDA Label

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Safety Regulation

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Treatment And Recovery of WEEE Component listing of Hazardous Material To all user of DIGI product in the European Union Thank you for using DIGI product. Product marked with this symbol indicates that it was sold on or after 13th August 2005, which means it should not be disposed of with general household waste. Please note that our product is for industrial/professional use only. Treatment and recovery of WEEE involves removing hazardous substances (such as those covered in the RoHS Directives) as well as PCBs and liquids. Only licensed operators meeting WEEE regulations will be able to handle and recover WEEE.

Please contact your DIGI office or DIGI distributor when the product has reached the end of its life. They will advise you regarding the product take-back. With your co-operation we are aiming to reduce environmental pollution from waste electrical and electronic equipment and preserve natural resource through re-use and recycling. Please do not hesitate to ask your DIGI office or DIGI distributor, if you require further information. Items required to be removed from product at end of product life as listed in WEEE Annex II Items Y N Identification Removal procedure Comments o Fluids o Polychlorinated biphenyls (PCB) containing capacitors. o Mercury containing components, such as switches or backlighting lamps. o Printed circuit boards of mobile phones. o Toner cartridges, liquid and pasty, as well as color toner.

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Treatment And Recovery of WEEE Items

Y N Identification

Removal procedure

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Comments

o Plastic containing brominated flameretardants. o Asbestos waste. o Cathode ray tubes. o Chlorofluorocarbons (CFC), hydro chlorofluorocarbons (HCFC) orhydrofluorocarbons (HFC), hydrocarbons (HC). o Gas discharge lamps. o Components containing refractory ceramic fibred as described in Commission Directive 97/69/EC of 5 December 1997. o o Components containing radioactive substances. o o External electric cables. o o Batteries. 1. Lithium Battery.

AC Power Cord.

Refer to Safety Information  Warning Disposal

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Treatment And Recovery of WEEE Items o Other printed circuit boards greater than 10 square centimeters. Bench Type: 1. Base Board

Y N Identification

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Removal procedure

- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD – Item 1.

- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD. (Step 1 ~ 2)

2. Keyboard

- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD – Item 2.

- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD. (Step 1 ~ 4)

3. Power Unit

- 9.1.4 Disassembly of Power Unit – Item 3.

- 9.1.1 Disassembly of Platter Support and Top Cover. (Step 1 ~ 4)

Comments

- 9.1.4 Disassembly of Power Unit. 4. AD Board

- 9.1.5 Disassembly of AD Board – Item 4.

- 9.1.1 Disassembly of Platter Support and Top Cover. (Step 1 ~ 4) - 9.1.5 Disassembly of AD Board. (Step 1 ~ 2)

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Treatment And Recovery of WEEE Items Pole Type: 1. Base Board

Y N Identification

Removal procedure

- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD – Item 1.

- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD. (Step 1 ~ 2)

2. Keyboard

- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD – Item 2.

- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD. (Step 1 ~ 4)

3. Power Unit

- 9.2.4 Disassembly of Power Unit – Item 3.

- 9.2.2 Disassembly of Top Cover. (Step 1 ~ 2)

–––––––––––––––––

Comments

- 9.2.4 Disassembly of Power Unit. 4. AD Board

- 9.2.5 Disassembly of AD Board – Item 4.

- 9.2.2 Disassembly of Top Cover. (Step 1 ~ 2) - 9.2.5 Disassembly of AD Board – Item 4. (Step 1 ~ 2)

5. IO Board

- 9.2.1 Disassembly of Pole, Customer Display Board & LCD – Item 5.

- 9.2.1 Disassembly of Pole, Customer Display Board & LCD. (Step 1 ~ 2)

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Treatment And Recovery of WEEE Items o Liquid crystal displays (together with their casing where appropriate) of a surface greater than 100 cm2 and all those back-lighted with gas discharge lamps. Bench Type: 1. Operator Display LCD

2. Customer Display LCD

Y N Identification

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Removal procedure

- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD – Item 5.

- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD.

- 9.1.2 Disassembly of Customer Display LCD – Item 6.

- 9.1.1 Disassembly of Platter Support and Top Cover. (Step 1 ~ 2)

Comments

- 9.1.2 Disassembly of Customer Display LCD. (Step 2) Pole Type: 1. Operator Display LCD

2. Customer Display LCD

- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD – Item 5.

- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD. (Step 1 ~ 4)

- 9.2.1 Disassembly of Pole, Customer Display Board & LCD – Item 6.

- 9.2.2 Disassembly of Pole, Customer Display Board & LCD. (Step 1)

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Product Information

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1.1 Model Specification ProductionInformation 1.1 Model Specification

Variation

: Description: Bench Pole Elevated Self Service Pole

CPU

: iMX6Solo Single Core Arm Cortex® A9™ 1GHz

SD Card

: 8GB Class 10 SDHC Card

RAM

: On board 512MB DDR3

Operating System

: LINUX

Loadcell

: NMB type (For all countries except USA & Canada) K-type (For USA & Canada only)

Capacity

: 6kg (3kg and less, e = 1g / more than 3kg, e = 2g) 15kg (6kg and less, e= 2g / more than 6kg, e = 5g) 30kg (15kg and less, e = 5g / more than 15kg, e = 10g) 30lb (15lb and less, e = 0.005lb / more than 30lb, e = 0.01lb)

Keyboard

: 23 x Alphanumeric Function Keys 28 x Preset Keys

Display Resolution

: 1/3000, 1/6000 or 1/7500 (Single-interval)

Operator Display

: B / P / EV SSP

- 7” (800 x 480) TFT WVGA LCD with LED Backlight, Touch Panel - 19” (1280 x 1024) TFT SXGA LCD with LED Backlight, Touch Panel

Customer Display

: B / P / EV SSP

- 7” (800 x 480) TFT WVGA LCD with LED Backlight - Nil

Weight

: SM-5300B SM-5300P SM-5300EV SM-5300SSP

-

-

Model: SM-5300B SM-5300P SM-5300EV SM-5300SSP

-

Dimension (D x W x H in mm): 472 (adjustable) x 360 x 136 500 (adjustable) x 360 x 542 438 x 360 x 550 480 x 442 x 757

11.5kg 11.8kg 12.5kg 19.0kg

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Product Information

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1.1 Model Specification Printing

:

Print Media Paper Width Print Speed

- Label / Receipt paper - 60mm (max.) - 120mm/s

Print Width Print Length Max Roll Diameter Resolution

-

* Subject to the sensitivity of print media 56mm 350mm (max.) 105mm 200dpi

I/O Interface

: 1 x Ethernet 10/100 Base T 4 x USB (2.0)

Optional Interface

: AP-3001G (USB) BS-03 (USB)

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Product Information

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1.2 Operating Specification 1.2 Operating Specification

Power Source : AC Supply 100 ~ 240V (Auto-switching) Power Consumption

: AC Supply 100 ~ 120V_(nominal: 14W, 0.25A) / (max: 55W, 1.0A)

Frequency

: 50 / 60Hz

Operating Temperature

: -10 °C to +40 °C

Operating Humidity

: 15% to 85%RH

AC Supply 220 ~ 240V_(nominal: 14W, 0.16A) / (max: 55W, 0.55A)

*Specifications are subject to change without notice

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Product Information

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1.3 Overall Diamension (in mm) 1.3 Overall Dimension (in mm)

1.3.1 Bench (B)

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Product Information

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1.3 Overall Diamension (in mm)

1.3.2 Pole (P)

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Product Information

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1.3 Overall Diamension (in mm) 1.3.3 Elevated (EV)

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Product Information

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1.3 Overall Diamension (in mm) 1.3.4 Self Service Pole (SSP)

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Product Information

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1.4 Label & Receipt Specifications 1.4 Label & Receipt Specifications

Outer diameter of rolls:

Maximum 105mm

Inner diameter of rolls:

Minimum 40mm

Wide of label/linerless label:

60mm

WIDE OF LABEL / LINERLESS LABEL

LABEL TYPE T1 T2 T3 T4/T10 T5/T11 T6 T7/T12 T8 T9 S A/B C F1 – F99 (Free format)

LABEL SIZE 60 x 28 60 x 31 60 x 34 60 x 40 60 x 43 60 x 46 60 x 49 60 x 55 60 x 37 40 x 28 40 x 46 40 x 62 60 (max) x 350 (max)

PCS/ROLL 1400 1300 1200 1000 960 900 840 750 1100 1400 900 670 -

REMARKS: i) LABEL SIZE is in Width X Length and in millimeter unit. ii) F1 to F99 is self-design free format label. Please note the minimum and maximum size.

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Keysheet And Display

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2.1 Key Sheet Layout And Key Function Key Sheet And Display 2.1 Key Sheet Layout And Key Function

2.1.1 Key Sheet Layout

*Actual legends and symbols may differ depending on local regulations and requirements. 2.1.2 Key Function Refer to the followings for detail explanation for each key on the key panel. Key Button

Key Function

Description

ON/ OFF Key

 Turn on/off the display.

0-9 key

 Enter numeric data.

REZERO Key

 Reset weight to "0".

TARE Key

 Set or Clear the tare value.

CLEAR Key

 Clear entered data.

to

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Keysheet And Display

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2.1 Key Sheet Layout And Key Function PLU Key

 Calling up PLU in Registration mode.  Used as ENTER key in programming mode.

MULTIPLY Key

 Multiply the number for non-weighing product.  Used as ESCAPE key in programming mode.

PRINT Key

 Printing label or receipt in Registration mode.

FEED Key

 Feed label or receipt.

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Keysheet And Display

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2.2 Operator And Customer Display Indicator Layout 2.2 Operator And Customer Display Indicator Layout

2.2.1 Operator Display

1

5

2

6

3

13

4

7

12

8

11

9

10

No. 1 2 3 4 5 6 7 8 9 10 11 12

Area /Function Tare Display Weight Display Unit Price Display Total Price Display Zero Indicator Net Indicator Mode Status Indicator Commodity Name Preset keys Next Page keys Function keys Scale Indicator

13

Date & Time

USAGE Display Tare Value Display Weight value Display Unit Price Display Total Price Display when Scale is stable at the zero point Display when Tare Subtraction is being performed Indicate the current status (Manual Mode or Prepack Mode) Shows the Commodity Name of the called up PLU Used for calling up PLUs / Function keys Turn to next page of Preset / Function keys Used for calling up Clerk / Function keys Shows S when Scale is configure SERVER Shows C when Scale is configure CLIENT Shows L when Client is OFF LINE Show the current Date and Time

REMARKS: 1) PREV & NEXT keys will appears when there is more than 1 page of Preset/Function keys. 2) When in Prepack Mode, the Function keys at the bottom if the screen will not be shown. 3) Re-phrase image in Reg. Preset keys, need to select in Programming of Preset Keys.

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Keysheet And Display

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2.2 Operator And Customer Display Indicator Layout 2.2.2 Self Service Display 1

2

3

4

5

6

7

No. 1 2 3

Area /Function Tare Display Zero Indicator Weight Indicator

4 5 6 7

Weight Display Unit Price Display Total Price Display Data/Instruction Display

Usage Display Tare Value Display when Scale is stable at the zero point/value Display Weight or Net Weight Indicator i) Display as “Net Weight” when Tare Subtraction is being performed ii) Display as “Weight” when no tare performed Display Weight value Display Unit Price amount Display Total Price amount Display data, operation, instruction, keypad and etc

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Software Functional Structure

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Software Functional Structure

MENU

Registration

Programming

Web Browser

Maintenance

Self Service

Report

Kiosk Queue

Closing Report Training Mode

Registration Weighing Mode Programming

PLU

Preset Key

Product Info

Barcode

Customer

PLU Related

Print Format

Traceability

Scroll Info

CCD

Setup

EL Display

Advanced Setup

E-Label

Maintenance

Maintenance

Module Spec System Info

Data Transmission Viewer Scale Spec

USB Image Transfer

@ Label Cloud Config

User Spec

SQL Log Restore

Info Collect USB Backup Restore

Maintenance

Scale

Printer

Database

Hardware Test Scale IP

Service Advance Daily Scheduler Serial Port Config Date & Time

Network Test Informat Server

Plug ‘N’ Weigh Setting Queue System Camera Maintenance Display Setting

Scale

W&M Spec Calibration IR Count Audit Trial Write Checksum Scale Level

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Software Functional Structure

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Printer

Printer Spec Printer Test

Printer Server Config

External Printer IP

Printer Spec

Printer 1

Printer 2

Printer Test

Status

Sensor

Firmware

Thermal Head

Cutter

Hardware Test

Input

USB

Ethernet

Cash Drawer

LCD

RS232

Database INIT

Restore

Backup

Database Migration

Load Default Data

Server IP

Clear Open Transaction

Transaction

Date and Time

Date

Time

Service Advance

Printer Test

E-Label

RF Bridge

VNC

W&M User Maintenance

TrueType Font Config

Time Zone NTP/DST

Hardware Auto Test

Config Firewall

MAC Address

Default Data

USB Backup Restore

Wireless Setting TWS TCP Test Touch Screen Calibration

Kiosk Order Test Informat MAC Address

Replication Verifier

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Software Functional Structure

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Serial Port

/dev/tty/S0

/dev/tty/S1

/dev/ttyTWSBS

/dev/ttyTWSBS2

Network Test Manual

Servers

Daily Schedule Hour

Minute

User Spec

Barcode

CCTV

Communication

Label

Receipt

Settings

Module Spec

Password

CCD

Others

Colli

Traceability

Web Browser Language TWSWTCP Communication

Price List

Proximity Card Auto Cutter

Queue System

E-Label, Hi-Touch & InfoCard

Scale Spec

Scale Price Scale Tare

Scale Operation

Scale Tax

System Info Scale Sub CPU Database Boot Flash System

SD Card

Bank Terminal

Note: To activate the highlighted functional in above, required to enable the spec.

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I/O Port, Span Switch and W&M Sealing

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4.1 I/O Port I/O Ports, Span Switch And W&M Sealing 4.1 I/O Ports

4.1.1 Bench (B) / Pole (P) Press Latch to rear direction to open the I/O Port Cover Latch

Bottom View SD Card insert direction SD Card Protective Bracket

SD Slot Cash Drawer USB Port (x4) Ethernet Port

Side View

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I/O Port, Span Switch and W&M Sealing

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4.1 I/O Port 4.1.2 Elevated (EV) Unscrew the 2pcs Yuriya screw to remove the bottom cover.

Cash Drawer USBx4 Ethernet

Unscrew the M3x8 binding head screw to open the SD Card cover.

SD Card Insert Direction

Rear View from Operator Display

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I/O Port, Span Switch and W&M Sealing

––

4.1 I/O Port 4.1.3 Self Service Pole (SSP) Unscrew the 2pc Yuriya screw to remove the bottom cover.

Cash Drawer USBx4 Ethernet

SD Card Insert Direction

Location of SD Card

Rear View from Operator Display Unscrew the M3x8 Sems B screw to open the SD Card cover.

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I/O Port, Span Switch And W&M Sealing

––

4.2 Span Switch 4.2 Span Switch

Unscrew 2 pcs Sealing screw to remove the bracket.

Enable

Disable

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I/O Port, Span Switch And W&M Sealing

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4.3 W&M Sealing 4.3 W&M Sealing

SM-5300 Model Variant & Sealing Position Sealing Sticker Sealing Screw

Sealing Cover

Sealing Thread

Note: We can use Sealing Screw & Thread or Sticker on the Sealing cover

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Initial Setup

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5.1 Lever Adjustment Initial Setup 5.1 Level Adjustment

Place the scale on the flat surface and adjust the four legs until the bubble on the lever is in the center as shown.

Bubble





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Initial Setup

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5.2 Cassette Belt Tension and Label Guide Adjustment 5.2 Cassette Belt Tension and Label Guide Adjustment

Loosen the screw and adjust the bracket for Belt Tension becomes the Tight (Up) or Loose (Down).

5.3 Cassette Label Guide Adjustment

Yuriya screw

Loosen the Yuriya screw and adjust the Cassette Label Guide position.

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Initial Setup

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5.3 Cassette Loading and Printing Option 5.3 Cassette Loading and Printing Option

If printer spec setting [143A016 Printer 1 Label/Receipt Control] is set to [0: By Sensor], the table in below shows the holes setting for the cassette. Unblock Block (cover by white paper) Label Printing

Receipt Printing

*Note: For Printer firmware version V12.80 and above.

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Initial Setup

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5.4 Sensor Location 5.4 Sensor Location

5.4.1 Peel Sensor

Peel Sensor: When Gap Label Cassette to used.

5.4.2 Gap & Paper End Sensor

Label Gap Sensor: When Gap Label Cassette to used.

Note: There are two position to set depend on Label type.

5.4.3 Print Media Sensor

Print Media Sensor: Depend on Cassette 3 hole covered to change the LABEL or RECEIPT printing method.

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Initial Setup

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5.4 Sensor Location 5.4.4 Cassette Detection Sensor

If Cassette loading not properly, the switch will open and the printing function will not working.

5.4.5 Printer Door Open/Close Sensor

If the Printer door not properly to closed, this switch will open and the printing function will not working.

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Initial Setup

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5.5 Software Setup 5.5 Software Setup

5.5.1 Default Country SPEC

Note: Ensure the Span Switch is set to [Enable]. Procedure

Picture

1) In Registration mode, press and follow by key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [SERVICE ADVANCE] to go to Service Advance mode.

2) Keying the Password and select [ENTER] button.

Password: 0953

3) Select [DEFAULT DATA].

4) In DEFAULT SPEC mode, select [LOAD FACTORY DEFAULT].

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5.5 Software Setup Procedure

Picture

5) If message appear as shown, select [MENU] to go back to DEFAULT SPEC mode. Turn ON Span Switch and proceed to Step 2 again.

6) Touch icon to select the country. And then click [CONTINUE].

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Initial Setup

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5.5 Software Setup 5.5.2 User SPEC Procedure

Picture

1) In Registration mode, press and follow by key button to MENU  [MAINTENANCE]  [USER SPEC].

2) In USER SPEC mode, select the desired SPEC option, e.g. [BARCODE]. Note: Refer to Section 5.5.5.1 on SEARCH function procedures

3) Select the desired SPEC option, e.g. [ITEM BARCODE].

4) Touch the column and enter new setting or touch the

icon to select the new setting.

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5.5 Software Setup Procedure

Picture

5) Select [SAVE] button to save the changed setting.

5.5.3 Module SPEC Procedure

Picture

1) In Registration mode, press and follow by key button to MENU  [MAINTENANCE]  [MODULE SPEC].

2) Enter the Password and press [PLU] key button.

Password: 6289

3) In MODULE SPEC mode, select the desired SPEC option, e.g. [e.LABEL, HI-TOUCH & INFO-CARD]. Note: Refer to Section 5.5.5.1 on SEARCH function procedures:

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5.5 Software Setup Procedure 4) Touch the column and enter new setting or touch the

Picture

icon to select the new setting.

5) Select [SAVE] button to save the changed setting.

5.5.4 Scale SPEC Procedure

Picture

1) In Registration mode, press and follow by key button to MENU  [MAINTENANCE]  [SCALE SPEC].

2) Enter the Password and press

key button.

Password: 3846

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5.5 Software Setup Procedure

Picture

3) In SCALE SPEC mode, select the desired SPEC option, e.g. [SCALE PRICE]. Note: Refer to Section 5.5.5.1 on SEARCH function procedures:

4) Touch the column and enter new setting or touch the

icon to select the new setting.

5) Select [SAVE] button to save the changed setting.

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5.5 Software Setup 5.5.5 Weight & Measure SPEC Procedure

Picture

1) In Registration mode, press

and follow by

key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [SCALE]  [W&M SPEC] to go to W&M (Weight & Measure) SPEC mode.

2) Turn on the Span Switch and press button.

key

3) In W&M SPEC mode, select desired SPEC option, e.g. [W&M SCALE]. Note: Refer to Section 5.5.5.1 on SEARCH function procedures

4) Touch

icon to select the new setting.

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5.5 Software Setup Procedure

Picture

5) Select [SAVE] button to save the changed setting.

5.5.5.1 SEARCH Function Procedure: Procedure

Picture

1) Touch [SEARCH] button.

2) Touch the “Search By” column area.

3) Keyboard screen will pop out. Enter the SPEC no. or key word follow by [ENTER] button.

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5.5 Software Setup Procedure

Picture

4) Message will display on screen indicating the search results as shown.

Spec found

Spec not found 5) All related SPEC would display on the screen.

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5.5 Software Setup 5.5.6 Date and Time Procedure

Picture

1) In Registration mode, press and follow by key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [DATE AND TIME] to go to Date And Time menu.

2) At Date mode, use arrow key to select the “Year” and select the date.

3) Select [SAVE] button to save the changed setting.

4) Select [TIME] to go to Time mode, then press “Number” button to enter the time.

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5.5 Software Setup Procedure

Picture

5) Select [SAVE] button to save the change setting.

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5.5 Software Setup 5.5.7 Daylight Saving Time Procedure

Picture

1) In Registration mode, press and follow by key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [SERVICE ADVANCE] to go to Service Advance mode.

2) Keying the Password and select [ENTER] button.

Password: 0953

3) In Service Advance mode, select [TIME ZONE / NTP / DST CONFIG].

4) Set the setting and touch [SAVE] button to save the setting changed.

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5.6 Span Adjustment (Weight Calibration) 5.6 Span Adjustment (Weight Calibration)

Note: Ensure the Span Switch is set to [Enable]. Procedure 1) In Registration mode, press

Picture and follow by

key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [SCALE]  [CALIBRATION] to go to calibration mode.

2) In Calibration mode, check the setting and touch [NEXT] to continue.

3) Ensure there is no weight on the platter, and touch [NEXT].

4) Wait for Zero Weight calibration in progress.

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5.6 Span Adjustment (Weight Calibration) Procedure

Picture

5) Put capacity weight [e.g. 15Kg] on the platter and touch [NEXT].

6) Waiting for Full Weight calibration in progress.

7) Screen shows “CALIBRATION COMPLETE” indicating the process is completed.

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5.7 From Service Screen Exit to Main Menu Screen 5.7 From Self Service Screen Exit to Main Menu Screen

Procedure

Picture

1) In the Registration Mode screen, touch the Top/Bottom display corner area point follow by 1



2



3



1 4

2 3

4

.

Note: Ensure the Weight is zero modes.

2) Keying the Password [1234] (default) and touch [Enter] button.

Note: If touch the [Back] button, the display will go back to Registration Mode screen.

3) Touch [Quit] button to enter Self-Service Main Menu.

4) This is SM-5300SSP Self-Service Pole Main Menu. If want return to Self Service Registration Mode screen touch [Self Service] button.

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System Setup

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6.1 Network Setup System Setup 6.1 Network Setup

6.1.1 Network Configuration Procedure 1) In Registration mode, press

Picture and follow by

key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [SCALE IP] to go to SCALE IP mode.

2) Enter setting (Interface, Address, Net Mask, Gateway, DNS) and touch [SAVE] button.

3) Select [YES] button to save the changed setting.

Note: If select [NO] button will return to SCALE IP mode.

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6.1 Network Setup 6.1.2 Scale MAC Address Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [SERVICE ADVANCE] to go to Service Advance maintenance mode.

2) Keying the Password and select [ENTER] button.

Password: 0953

3) In Service Advance mode, touch [MAC ADDRESS].

4) Editing the MAC Address and then press (Print) key or select [SET] button to save the changed setting.

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6.1 Network Setup 6.1.3 VNC Password Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [SERVICE ADVANCE] to go to Service Advance maintenance mode.

2) Keying the Password and select [ENTER] button.

Password: 0953

3) In Service Advance mode, touch [VNC PASSWORD].

4) Touch the column of “Enter New Password”.

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6.1 Network Setup Procedure

Picture

5) Keying the Password (max. 8 number/character)

6) Touch the column of “Confirm New Password”.

7) Keying the same Password for confirmation.

8) Touch [SAVE] to save the setting.

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6.1 Network Setup Procedure

Picture

9) Touch [YES] to reboot the scale.

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6.2 Wireless Adapter Setting 6.2 Wireless Adapter Setting

6.2.1 WLAN AP-3001G Setup Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [SERVICE ADVANCE] to go to Service Advance maintenance mode.

2) Keying the Password and select [ENTER] button.

Password: 0953

3) In Service Advance mode, touch [WIRELESS SETTING].

4) Touch the column of “ESSID”.

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6.2 Wireless Adapter Setting Procedure

Picture

5) Keying the ESSID. (E.g. SM-5300). Then touch [ENTER].

6) Select the column of “SECURITY MODE”.

7) Select desired security mode (E.g. WPA2PSK), then touch [SAVE] to save change setting.

8) Select the column of “KEY”.

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6.2 Wireless Adapter Setting Procedure

Picture

9) Keying the Password. (E.g. 1234567890). Then touch [ENTER].

10) Touch [SAVE] button to save setting changed.

11) Setting Successfully changed.

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7.1 Internal Count Hardware Test And Maintenance 7.1 Internal Count Mode

Procedure 1) In Registration mode, press

Picture and follow by

key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [SCALE]  [IR COUNT] to go to Internal Count mode.

2) Internal Count mode.

No Weight

Full Weight

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7.2 Printer Test 7.2 Printer Test

7.2.1 Sensors Status Procedure 1) In Registration mode, press

Picture and follow by

key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [PRINTER]  [PRINTER TEST] to go to printer test mode.

2) In Printer Test menu, select [STATUS] will show the status of Printer.

3) Open the scale front door; the [Head Open] check box will appear tick mark that means the Head Open Switch is working.

4) Pull out the Cassette a little bit; the [Cassette Open] check box will appear tick mark that means the Head Open sensor is working.

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7.2 Printer Test Procedure

Picture

5) Take a label paper and place in front of the peel sensor, and then check the [Peel Sensor] check box will appear tick mark, that means the peel sensor is working.

6) Remove the cassette and the hole [2] is covered, then put back the cassette to the scale, and check the [Receipt] check box will appear tick mark.

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7.2 Printer Test 7.2.2 Sensor Calibration 7.2.2.1 Gap Sensor Calibration Procedure 1) In Registration mode, press

Picture and follow by

key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [PRINTER]  [PRINTER TEST] to go to printer test mode.

2) In Printer Test menu, select [SENSOR].

3) Under “Gap” column, touch [Deep Calibration] to calibrate the gap sensor. A reading of Minimum, Maximum and Threshold will appear. Note: Threshold value is total of min. + max. divided by 2.

4) Touch [Lite Calibration] to calibrate the gap sensor. A reading of Minimum, Maximum and Threshold will appear. Note: Threshold value is total of min. + max. divided by 2.

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7.2 Printer Test 7.2.2.2 Peel Sensor Calibration Procedure

Picture

1) In Registration mode, press and follow by key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [PRINTER]  [PRINTER TEST] to go to printer test mode.

2) In Printer Test menu, select [SENSOR].

3) Under “Peel” column, Touch [Calibration] to calibrate the Peel Sensor. A reading of Minimum, Maximum and Threshold will appear.

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7.2 Printer Test 7.2.2.3 Paper End Sensor Calibration Procedure

Picture

1) In Registration mode, press and follow by key button to MENU  [MAINTENANCE]  [MAINTENANCE]  [PRINTER]  [PRINTER TEST] to go to printer test mode.

2) In Printer Test menu, select [SENSOR].

3) Under “Paper End” column, Touch [Calibration] to calibrate the Paper End Sensor.

4) Remove the label from cassette (without any label or receipt paper) and put back to scale. Then select [YES].

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7.2 Printer Test Procedure

Picture

5) A reading of Minimum, Maximum and Threshold will appear. Then touch [Calibration] button again.

6) Put back the label to cassette. The Threshold value should be lower than without label/receipt paper value. (E.g. 267 lower than 993)

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7.2 Printer Test 7.2.3 Thermal Head Type Detection Procedure 1) In Registration mode, press

Picture and follow by

key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [PRINTER]  [PRINTER TEST] to go to printer test mode.

2) In Printer Test menu, select [THERMAL] and touch [DETECT] to read the Printer Thermal head type.

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7.3 Database Maintenance 7.3 Database Maintenance

7.3.1 Database Initialization Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [DATABASE] to go to DATABASE mode.

2) In Database menu, select [INIT].

3) Select the desired any or all database, then touch [START] button to start initialization.

4) Select [YES] to confirm initialization database.

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7.3 Database Maintenance Procedure

Picture

5) Waiting for initialization progress.

6) Initialization database successfully.

7.3.2 Database Clear Open Transaction Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [DATABASE] to go to DATABASE mode.

2) In Database menu, select [CLEAR OPEN TRANSACTION].

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7.3 Database Maintenance Procedure

Picture

3) Select [YES] button.

4) Waiting for database clear open transaction in progress.

5) Clear Open Transaction Database successfully.

7.3.3 Load Default Data Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [DATABASE] to go to DATABASE mode.

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7.3 Database Maintenance Procedure

Picture

2) In Database menu, select [LOAD DEFAULT DATA].

3) Select [YES] to confirm loading the default data.

4) Waiting for default data loading in machine.

5) Loading default data successfully.

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7.3 Database Maintenance 7.3.4 Database Backup This “Database Backup” method is allow the scale to back-up data file for further “Database Restore” and “Database Migration” to use. (Note: Please refer to “7.3.5 Database Backup” and “7.3.6 Database Migration”).

Ethernet Cable

Switch

Procedure

Ethernet Cable

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [DATABASE] to go to Database mode.

2) In Database menu, select [BACKUP].

3) Select [YES] to confirm backup database.

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7.3 Database Maintenance Procedure

Picture

4) Waiting for backup database in process.

5) Backup database successfully.

Note: From below Step 6 to 10 is show the backup file location in scale.

6) In PC, run the Filezilla Client program.

7) Keying the scale IP address, User name and Password. Then click [Connect] to connecting the scale. IP address: 192.168.XXX.XXX User: root (Default) Password: teraoka (Default)

8) Under the [root] directory, double click [..] to go to upper level directory.

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7.3 Database Maintenance Procedure

Picture

9) Under [/] directory, select [opt] folder.

10) Select [database] folder.

11) The display will show the backup file E.g. [SM880.dat_backup.zip].

Note: Please copy backup file to PC any desired folder location (e.g. C drive) for further database restore to used.

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7.3 Database Maintenance 7.3.5 Database Restore - This “Database Restore” method is allow to restore the database backup file from one scale to the other scale in same PCScale software version. - Please refer to instruction of “7.3.4 Database Backup” for database backup file. (Note: For those database restore in different PCScale software version please follow the instruction of “7.3.6 Database Migration”.)

Ethernet Cable

Switch

Procedure

Ethernet Cable

Picture

1) In PC, run the Filezilla Client program.

2) Keying the scale IP address, User name and Password. Then click [Connect] to connecting the scale. IP address: 192.168.XXX.XXX User: root (Default) Password: teraoka (Default)

3) Under the [root] directory, double click [..] to go to upper level directory.

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7.3 Database Maintenance Procedure

Picture

4) Under [/] directory, select [opt] folder.

5) Open the [database] folder.

6) From PC copy the previous save backup file E.g. [SM880.dat_backup.zip] to inside this database folder.

7) In Scale Registration mode, press

and follow

by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [DATABASE] to go to Database mode.

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7.3 Database Maintenance

8) In Database menu, select [RESTORE].

9) Select [YES] to confirm restore database.

10) Waiting for restore database in process.

11) Restore database successfully. Click [OK] to exit.

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7.3 Database Maintenance 7.3.6 Database Migration - This “Database Migration” method is allow to migrate the database backup file from one scale to the other scale in different PCS version. - Please refer to instruction of “7.3.4 Database Backup” for database backup file. (Note: Ensure migrate the file from “Lower” to “Upper” PCScale software version)

Ethernet Cable

Switch

Procedure

Ethernet Cable

Picture

1) In PC, run the Filezilla Client program.

2) Keying the scale IP address, User name and Password. Then click [Connect] to connecting the scale. IP address: 192.168.XXX.XXX User: root (Default) Password: teraoka (Default)

3) Under the [root] directory, double click [..] to go to upper level directory.

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7.3 Database Maintenance Procedure

Picture

4) Under [/] directory, select [opt] folder.

5) Open the [database] folder.

6) From PC copy the previous save backup file E.g. [SM880.dat_backup.zip] to inside this database folder.

7) In Scale Registration mode, press

and follow

by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [DATABASE] to go to Database mode.

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7.3 Database Maintenance Procedure

Picture

8) In Database menu, select [DATABASE MIGRATION].

9) Select [YES] button.

10) Waiting for database migration in progress.

11) Migration Database successfully. Click [OK] to exit.

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7.3 Database Maintenance 7.3.7 USB Backup / Restore - Plug in the USB storage device to scale USB port. USB Storage Device

7.3.7.1 USB Backup (Note: Make sure the Backup data file restore for other scale is the same PCScale software version.) Procedure Picture 1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [USB BACKUP/RESTORE] to go to USB Backup/Restore mode.

2) Select [MANUAL BACKUP].

3) Select the desired data and touch [CONFIRM] button.

4) Select the USB storage disk [USB 1 (/dev/sda1)] and click [CONFIRM] button to start backup the file.

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7.3 Database Maintenance Procedure

Picture

5) Data backup in USB storage device is successfully. Then touch [OK] and [EXIT] (x2) return back to USB Backup/Restore menu.

6) In USB Backup/Restore menu, select [SCHEDULE BACKUP] to set the backup schedule.

7) Select [SCHEDULE WEEKLY BACKUP] or [SCHEDULE DAILY BACKUP].

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7.3 Database Maintenance Procedure

Picture

8) Set the desired setting and click the [CONFIRM].

Weekly Backup screen

Daily Backup screen

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7.3 Database Maintenance 7.3.7.2 USB Restore (Note: Make sure Backup data file restore from other scale is the same PCScale software version.) Procedure Picture 1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [USB BACKUP/RESTORE] to go to USB Backup/Restore mode.

2) In USB Backup/Restore mode, Select [RESTORE MANUAL BACKUP].

3) Select the USB storage disk [USB 1 (/dev/sda1)] and touch [CONFIRM] button.

4) Select the desired data and touch [CONFIRM] button to start restore the backup file.

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7.3 Database Maintenance Procedure

Picture

5) Data restored from USB storage device is successfully.

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7.4 Hardware Test 7.4 Hardware Test

7.4.1 Input Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [HARDWARE TEST] to go to Hardware Test menu.

2) At Hardware Test menu, touch [INPUT] then press scale key button, scan barcode or slide the magnetic card.

3) The screen will show the value (Value may different depend on different data input). If not any response on the screen that mean the input test fail.

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7.4 Hardware Test 7.4.2 USB Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [HARDWARE TEST] to go to Hardware Test menu.

2) At Hardware Test menu, connect USB keyboard/Mouse to scale USB port, then select [USB] and touch [DETECT] button.

3) If Ok, the screen will display message [I: Bus=0003 Vendor=413c Product=2106…], If fail the message will display [NO USB HID DEVICE DETECTED].

Ok

Fail

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7.4 Hardware Test 7.4.3 Ethernet Procedure 1) In Registration mode, press

Picture and follow by

key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [HARDWARE TEST] to go to Hardware Test menu.

2) At Hardware Test menu, connect Ethernet LAN cable from PC to Scale and select [ETHENET], then touch [DETECT eth0] button. (Ensure the PC &

Scale is to set the IP Address already)

3) Scrolls down the screen will display the Ethernet information, TX and RX data transit rate. Please check the RX & TX data transit rate as below.

Example for OK: RX bytes: 2394444 (2.2 MiB) TX bytes: 26683491 (27.1 MiB)

Example for Fail: RX bytes: 0 (0.0 b) TX bytes: 0 (0.0 b)

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7.4 Hardware Test 7.4.4 Drawer Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [HARDWARE TEST] to go to Hardware Test menu.

2) At Hardware Test menu, select [CASH DRAWER] then connect the Cash Drawer cable to the Scale cash drawer port.

3) Touch [OPEN] the status message will show [OPENED] and the Drawer door should be open.

Note: i. Sometime the cash drawer not opening maybe is the powers energize not enough, when this case happening can try to set the different value e.g. [100ms] in Drawer1 Open Pulse Width. ii. This scale are allow to support 2 unit cash drawer at the same time in 1 cash drawer port, but need to using special cable for connecting 2 unit.

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7.4 Hardware Test 7.4.5 LCD Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [HARDWARE TEST] to go to Hardware Test menu.

2) At Hardware Test menu, select [LCD].

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7.5 Touch Screen Calibration 7.5 Touch Screen Calibration

Procedure 1) In Registration mode, press

Picture and follow by

key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [SERVICE ADVANCE] to go to Service Advance maintenance mode.

2) Keying the Password and select [ENTER] button.

Password: 0953

3) In Service mode, touch [TOUCH SCREEN CALIBRATION].

4) Touch and hold [Circle point] 2 second at left side top corner.

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7.5 Touch Screen Calibration Procedure

Picture

5) Touch and hold [Circle point] 2 second at left side bottom corner.

6) Touch and hold [Circle point] 2 second at right side center area.

7) Touch and hold [Circle point] 2 second at left side center area.

8) Touch and hold [Circle point] 2 second at center top area.

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7.5 Touch Screen Calibration Procedure

Picture

9) If completed, the screen will display message [Touch Screen Calibration Success], press and hold anywhere for 3 second will to exit.

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Hardware Test And Maintenance

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7.6 Write AD Checksum 7.6 Write AD Checksum

Note: 1) Ensure the Span Switch is set to “Enable”. 2) This procedure will done when the scale replacement a new AD board. Procedure 1) In Registration mode, press

Picture and follow by

key button go to MENU  [MAINTENANCE]  [MAINTENANCE]  [SCALE] to go to DATABASE mode.

2) At Scale menu, select [WRITE CHECKSUM].

3) Keying the Password or Enable the Span Switch, then touch [CONFIRM] button.

4) Waiting for write checksum in process.

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7.6 Write AD Checksum Procedure

Picture

5) Write Checksum successfully.

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7.7 System Information 7.7 System Information

Procedure

Picture

1) In Registration mode, press and follow by key button go to MENU  [MAINTENANCE]  [SYSTEM INFO].

2) In System Info mode, select [SCALE] will show the information of “Software Version”, “Model Name”, “AD Version”, “Checksum” and “QT version”

3) Select [SUBCPU] will show the information of “Printer version”, and “Printer Boot Loader version”.

4) Select [BOOT FLASH] will show the information of “Boot Flash” and “Boot Loader”.

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7.7 System Information Procedure

Picture

5) Select [DATABASE] will show the quantity of “PLU”, “Main Group” and “Department”.

6) Touch arrow button to go to next screen, and select [SYSTEM] will show the information of “Linux Operating System version”, “Memory Capacity” and “Disk Space”.

7) Select [SD CARD] will show the information of “Manufacturer ID”, “OEM ID”, “Name”, “Size” and “Manufacturing Date”.

8) Select [BANK TERMINAL] will show the information of “Message Module Checksum” and “Bank Terminal Interface checksum”.

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7.8 VNC Client Theme Viewer 7.8 VNC Client Theme Viewer

Ethernet Straight cable

HUB

Ethernet Straight cable

i. Connect the Ethernet Straight cable from PC to HUB. ii. Connect the Ethernet Straight cable from SM-5300 to HUB. Procedure

Picture

1) Open any VNC Client program. (Eg. vncviewer) 2) Keying the SM-5300 machine IP address [E.g. 192.168.XXX.XXX] and then click [Connect] button.

3) The PC will link and show the display from SM-5300 machine.

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7.9. Maintenance 7.9 Maintenance

7.9.1 Thermal Head Cleaning To maintain good quality printouts and long life span for the thermal print head, regular cleaning of the thermal print head is required. Please use the cleaning kit supplied with the product. Instruction 1. 2. 3. 4. 5.

Turn OFF Scale by Main Power Switch. Open the printer door by pulling the printer latch outward horizontally. Swing open the printer door in a clockwise direction. Pull out the cassette horizontally. Use the tip of the cleaning tool to clean the thermal head portion (Green part):

CAUTION Use only the cleaning pen from the provided cleaning kit. Do not clean or try to remove dirt or anything sticking on thermal head with sharp objects – this will DAMAGE the thermal print head. 6. After cleaning, push back the cassette into the main unit until a lock sound is heard. 7. Close the printer door by pushing at the lower area of the printer door until a lock sound is heard. Refer to diagram below:

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7.9. Maintenance 7.9.2 Scale Surface Cleaning Clean scale surfaces and platter periodically with a soft damp cloth. Do not use alcohol or detergent. 7.9.3 Dismantled Thermal Head

1) Push the printer button slide to left to open the printer door and remove the cassette kit.

2) Press the two latches from the rear side.

3) Press the two latches from the front side.

4) Disconnect the Thermal Head cable connector.

5) Loosen the 2pc screws.

6) Remove the Thermal Head.

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7.9. Maintenance 7.9.4 Important Note to open Display Rear Cover When loosen the 8pc screw to open the display rear cover, please ensure to LIE DOWN the machine as below picture and hand HOLD the front display panel, this is avoiding in-front display panel too heavy to drop down.

Table

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Firmware Upgrading

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8.1 PCScale Software Firmware Upgrading 8.1 PCScale Software

Procedure

Picture

1) Open and run the FTP client program, e.g. [FileZilla].

2) Enter the scale IP address, User [root] and Password [teraoka], then click the [Quickconnect] button.

3) Double click the [ .. ] symbol to go to upper level.

4) Copy and paste the upgrading PCScale software (Installer) under the [ / ] directory. After PCScale software upgrading completed need to reboot the scale power.

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Firmware Upgrading

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8.2 Printer Firmware 8.2 Printer Firmware

Procedure

Picture

1) In Registration mode, select [MENU]  [MAINTENANCE]  [MAINTENANCE]  [PRINTER]  [PRINTER TEST] to go to printer test mode.

2) In Printer Test menu, touch [FIRMWARE].

3) Touch [READ] to reading the current firmware version. (The below column will show the new

firmware version).

4) Touch [UPDATE] button.

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8.2 Printer Firmware Procedure

Picture

5) Touch [YES] to confirm start updating the firmware.

6) Waiting for firmware upgrading process.

7) Firmware updated successfully.

8) Touch [READ] again to confirm the new firmware version is updated.

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Major Parts Disassembly

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9.1 SM-5300B Major Parts Disassembly 9.1 SM-5300B

9.1.1 Disassembly of Platter Support and Top Cover Step 1:

44017007000101 Platter AA (SM-5300)

Step 2:

44017002801102 Cover AK (Bench Cus Inner)

44017002801000 Cover AJ (Bench Cus Outer)

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9.1 SM-5300B Step 3:

101 101 101

101 44017008800101 Support AA (Platter Support)

Step 4: 44017002801704 Cover AQ (Main Top W 55 PRT)

102 Screw Type: 101 – Sems B M4x16 102 – Sems B M4x20

102

102

102

102

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9.1 SM-5300B 9.1.2 Disassembly of Customer Display LCD Step 1:

101 101 101

Step 2: 103 103

44016701809600 Bracket DR(& Inch LCD-Holder Bkt)

12AXLCD0CDTT07 7Inch LCD Panel CDT-T-0700-008 (A0) Item 6

44017001800502 Bracket AE (Bench PCB)

103 103

102 102

104 102

Screw Type: 101 – Binding Head 102 – Binding Head 103 – Binding Head 104 – Binding Head

M3x8 M3x4 M3x3 M3x6

44016701809600 Bracket DR(7 Inch LCD-Holder Bkt)

44017090300100 SM5300 Cus Disp Blk AA (LVDS)

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9.1 SM-5300B 9.1.3 Disassembly of Base BD, Keyboard and Operator Display LCD Step 1: 101 101

101

Step 2:

102 12MSSDC0SDAE08 SDSDAE-008G SANDISK 44017090200100 SM-5300 Base BD

102

102

102 Item 1 44017090100200 I.MX6S (REV1.2) CPU BD

Screw Type: 101 – Binding Head M3x6 102 – Binding Head M3x4

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Major Parts Disassembly

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9.1 SM-5300B 102

Step 3:

102 102

102 101

101 101

101

101 101 101

101

44017008800303 Support AC (OP PCB)

Step 4: 12MXLCD0QTPB7D 7 Inch LCD QTPB7D0072 (Holitech)

Item 5

44017090400100 SM-5300 Keyboard Item 2 103

Screw Type: 101 – Binding Head M3x12 102 – PT Screw M3x8 103 – Binding Head M3x10

44017002300102 Case AA (7IN OP-INPANE Front W)

12S0TSP0G2T200 Panasonic 7TP EMU601G2T200

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Major Parts Disassembly

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9.1 SM-5300B 9.1.4 Disassembly of Power Unit 101

101

Item 3

101

12PNPWUOTSS100 SPS TSS100

44017004800100 Insulator AA (Power Supply)

Screw Type: 101 – Pan S Tiet M3x8 102 – Binding Head M3x4

101

102

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Major Parts Disassembly

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9.1 SM-5300B 9.1.5 Disassembly of AD Board 101

Step 1:

101

Step 2:

44017001800201 Bracket AB (AD)

Item 4

44016790300400 SM5500 I/F Blk AD (SM_07 AD) Screw Type: 101 – Pan S Tiet M3x8 102 – Binding Head M3x6

102

102

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9.2 SM-5300P 9.2 SM-5300P

9.2.1 Disassembly of Pole, Customer Display Board and LCD Step 1: Item 7

44017002800202 Cover AB (Pole Cus Display) 12MXLCD0QTPB7D 7-Inch LCD QTPB7D0072 (Holitech)

44017002800500 Cover AE (Pole Bottom S)

Step 2:

44017007000101 Platter AA (SM-5300)

44017090300300 IO Blk AC (Rev-E, Holitech) Item 5 102 102 103 102

Screw Type: 101 – Sems B M4x14 102 – Binding Head M3x4 103 – Binding Head M3x6

101 101

101 101

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Major Parts Disassembly

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9.2 SM-5300P Step 3:

44017002800405 Cover AD (Pole Cus Bottom B)

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Major Parts Disassembly

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9.2 SM-5300P 9.2.2 Disassembly of Top Cover Step 1: 101

44017008800101 Support AA (Platter Support)

101

101

101

Step 2: 44017002801704 Cover AQ (Main Top W 55 PRT)

102 Screw Type: 101 – Sems B M4x16 102 – Sems B M4x20

102

102

102

101

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9.2 SM-5300P 9.2.3 Disassembly of Base BD, Keyboard and Operator Display LCD Step 1:

101 101

101

Step 2: 102 12MSSDC0SDAE08 SDSDAE-008G SANDISK

102

44017090200100 SM-5300 Base BD

102

102 44017090100200 I.MX6S (REV1.2) CPU BD

Item 1

Screw Type: 101 – Binding Head M3x6 102 – Binding Head M3x4

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Major Parts Disassembly

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9.2 SM-5300P Step 3:

102 102 102

102 101 101

101 101

101 101 101 101

44017008800303 Support AC (OP PCB)

Step 4: Item 6

12MXLCD0QTPB7D 7 Inch LCD QTPB7D0072 (Holitech)

44017090400100 SM-5300 Keyboard

Item 2 103

44017002300102 Case AA (7IN OP-INPANE Front W) Screw Type: 101 – Binding Head M3x12 102 – PT Screw M3x8 103 – Binding Head M3x10

12S0TSP0G2T200 Panasonic 7TP EMU601G2T200

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Major Parts Disassembly

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9.2 SM-5300P 9.2.4 Disassembly of Power Unit 101

101

Item 3

101

12PNPWUOTSS100 SPS TSS100

44017004800100 Insulator AA (Power Supply)

Screw Type: 101 – Pan S Tiet M3x8 102 – Binding Head M3x4

101

102

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Major Parts Disassembly

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9.2 SM-5300P 9.2.5 Disassembly of AD Board 101

Step 1: 101

Step 2:

44017001800201 Bracket AB (AD)

Item 4

44016790300400 SM5500 I/F Blk AD (SM_07 AD)

102 Screw Type: 101 – Pan S Tiet M3x8 102 – Binding Head M3x6

102

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HARDWARE DETAILS

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10.1 Block Diagram Hardware Details 10.1 Block Diagram

10.1.1 Bench (B) & Pole (P)

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HARDWARE DETAILS

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

10.1 Block Diagram 10.1.2 Elevated (EV) & Self Service Pole (SSP)

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Hardware Details

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10.2 Base Board (TWB-13670-0 RevG) (For Bench & Pole) 10.2 Base Board (TWB-13670-0 Rev G) (For Bench & Pole)

CN10

CN6 CN11 CN1

CN12

CN5

Component Side

CN16

CN9

CN8

CN15 CN14

CN4

CN3

Solder Side

CN7 Connector CN1 CN3 CN4 CN5 CN6 CN7 CN8 CN9 CN10 CN11 CN12 CN14 CN15 CN16

Description Touch Panel Interface Power Supply DC 24V Input Ethernet 10/100 Base-T Connector (RJ-45) & Dual USB Port V2.0 (x2) Dual USB Port V2.0 (x2) Cash Drawer Interface Operator LCD Display Interface Customer LCD Display Interface Thermal Head, Printer Sensor and Stepper Motor Interface Keypad Interface Debug Port SD Card Slot AD Board Interface SM-5500SSP 19” AUO Display Interface LED Indicator with Present Sensor (For future used)

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Hardware Details

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10.2 Base Board (TWB-13670-0 RevG) (For Bench & Pole) Printing Type Jumper Setting Jumper Label JP2 Open JP3 Short JP5 1-2 JP6 1-2 JP8 2-3 JP9 2-3 JP17 2-3

Linerless Short Open 1-2 2-3 1-2 2-3 1-2

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Hardware Details

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10.3 Base Board (TWB-14000-0 Rev C) (For Elevated & Self Service) 10.3 Base Board (TWB-14000-0 Rev C) (For Elevated & Self Service)

CN7 CN12

CN11

CN1

CN9

CN4 CN10 CN5

CN13

Component Side

CN8

Solder Side

CN3 Connector Functional Listing Connector Description CN1 Touch Panel Interface CN3 Operator Display Interface CN4 Customer Display Interface CN5 SM-5500SSP 19” AUO Display CN8 Keypad Interface CN9 Base Board to Relay Board Interface CN10 Internal USB CN11 SD Card Slot CN12 Infrared Interface (For LCD Activation) CN13 Touch Panel Extension Interface

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Hardware Details

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10.3 Base Board (TWB-14000-0 Rev C) (For Elevated & Self Service) Printing Type Jumper Setting Jumper Label JP6 1-2 JP7 Open

Linerless Open Open

Customer Display Backlight Jumper Setting Jumper Elevated (EV) JP17 1-2

Self Service (SS) 2-3

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Component Side

Hardware Details

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10.4 Relay Board (TWB-14010-0 Rev B) (For Elevated & Self Service) 10.4 Relay Board (TWB-14010-0 Rev A) (For Elevated & Self Service)

CN1

CN8

CN5 CN3

CN6 CN7 CN4 CN9 CN10

CN2

Connector Functional Listing Connector Description CN1 Cash Drawer Connector (RJ-11) CN2 DC 24V to Base Board CN3 Base Board to Relay Board interface CN4 Internal USB CN5 AD Board Interface CN6 Ethernet 10/100 Base-T Connector (RJ-45) CN7 Dual USB Port V2.0 (x2) CN8 Dual USB Port V2.0 (x2) CN9 Power Supply DC 24V Input CN10 Thermal Head, Printer Sensor and Stepper Motor Interface Printing Type Jumper Setting Jumper Label JP1 1-2 JP2 1-2 JP3* 1-2 * This jumper implements from Relay Board TWB-14010-0 Rev. C

Linerless Open Open Open above

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Port Pin Configuration

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11.1 Ethernet Port / USB Port / Cash Drawer Port Port Pin Configuration 11.1 Ethernet Port / USB Port / Cash Drawer Port

Ethernet Port (RJ45)

Scale side

Pin 1

Pin 1 2 3 4 5 6 7 8

Pin 8

Signal TX+ TXRX+ NC NC RXNC NC

USB Port Pin 1 Pin 1 2 3 4

Pin 4 Signal +5V USB DUSB D+ GND

Cash Drawer Port (RJ11) Pin 1

Pin 1 2 3 4 5 6

Pin 6

Signal NC Drawer Open Drawer Status 24V NC GND

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Revision Records

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SM-5300 (Doc. No. SER-SM-087) RevisionRecords

Serial No.

Date

Description of Changes

Software Version

Remarks

001

01 Jun 2014

First Release

V15.33.33-3

002

05 Aug 2014

1) Adding the Loadcell type on the specification. 2) Updating the block diagram of Bench and Pole type. 3) Update model specification for NAND flash memory replace by SD Card 8GB. 4) Update model specification for CPU A8 replaced by IMX6. 5) Adding the Cutter Safety Information. 6) Adding the drawing of W&M Sealing. 7) Adding the procedure of VNC Password. 8) Adding the procedure of Wireless adapter setting (AP3001G). 9) Adding the procedure of Base Station (BS-03) setup. 10) Adding the Major Parts Disassembly drawing of Bench and Pole Type. 11) Adding the information of EV and SSP in model specification. 12) Adding the Port pin configuration of Cash Drawer port. 13) Adding the dimension of EV and SSP type. 14) Adding the Block Diagram of EV and SSP type. 15) Change the photo for new design of Bench and Pole I/O port. 16) Adding the I/O port and SD Card insert direction of EV and SSP type. 17) Adding the procedure of Self Service Screen Exit to Main Menu Screen. 18) Adding the Self Service display indicator layout.

V15.37.36-5

Tentative Edition Edition 1

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Revision Records

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SM-5300 (Doc. No. SER-SM-087) Serial no.

Date

Description of Changes 19) Adding the Instruction of VNC Client theme viewer. 20) Adding the Information of Carefully to open the display rear cover. 21) Adding the PCB connector interface and Jumper setting of Base Board & Relay Board. 22) Adding the Information of Hazardous Material. 23) Editing the procedure of Database backup, Database Restore and Database Migration. 24) Editing the Instruction of Sensor Calibration. 25) Editing the information of functional structure.

Software Version

Remarks

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