BUSINESS ENGLISH CERTIFICATE Vantage 0351/03 Listening SAMPLE TEST Time Approximately 40 minutes (including 10 minu
Views 168 Downloads 0 File size 180KB
BUSINESS ENGLISH CERTIFICATE Vantage
0351/03
Listening
SAMPLE TEST
Time
Approximately 40 minutes (including 10 minutes’ transfer time)
INSTRUCTIONS TO CANDIDATES Do not open this question paper until you are told to do so. Write your name, centre number and candidate number on your answer sheet if they are not already there. Listen to the instructions for each part of the paper carefully. Answer all the questions. While you are listening, write your answers on the question paper. You will have 10 minutes at the end of the test to copy your answers onto the separate answer sheet. Use a pencil. At the end of the test, hand in both this question paper and your answer sheet.
INFORMATION FOR CANDIDATES There are three parts to the test. Each question carries one mark. You will hear each piece twice. For each part of the test there will be time for you to look through the questions and time for you to check your answers. 500/2427/9 © UCLES 2015
Cambridge English Level 1 Certificate in ESOL International (Business English)
Page 59
You will hear a man calling a computer supplier.
•
Write one or two words or a number in the numbered spaces on the notes or forms below.
You will hear each recording twice.
•
•
2
You will hear a woman telephoning a conference centre office.
•
10 am – 4 pm.
(2) ................................................................
Time:
Venue:
Amount payable in advance:
(4)
£................................................................ per person
(3) ................................................................
(1) ................................................................
Title:
Topic of extra workshop:
21st February
Date:
NOTES ABOUT SEMINAR
Look at the notes below.
•
(Questions 1 – 4)
order was delivered late by the
Notes:
Action:
HPC02345 / 12-3-02
Order no./date:
3
Turn Over
(8) ...............................................
(7) ...............................................
call to apologise and discuss
and was supplied without
(5) ...............................................
Item(s) ordered:
(6) ...............................................
Allen and Brown Ltd
James Firth
Customer Services Telephone Message
Client:
Caller’s name:
Look at the form below.
•
You will hear three telephone conversations or messages.
•
HILLS PC SUPPLIES
(Questions 5 – 8)
Questions 1 – 12
Conversation One
Conversation Two
PART ONE
B E C VA N TA G E
LISTENING SAMPLE PAPER
4
You will hear a recorded message about a job vacancy.
•
(12) ....................................................
forgetting to make a phone call
Write one letter (A – H) next to the number of the recording. Do not use any letter more than once. You will hear the five recordings twice.
• •
22 .........................................................
21 .........................................................
20 .........................................................
19 .........................................................
5
Turn Over
giving an invitation requesting advice
making a recommendation G H
requesting information
changing an arrangement
F
giving instructions D E
confirming information C
making a complaint B
A
For each recording, decide what the speaker is doing.
•
18 .........................................................
You will hear another five recordings.
•
taking the wrong documents
G H
missing a presentation
F
misunderstanding a message
forgetting an address E
arriving late for a meeting D
taking the wrong equipment
losing a business card
C
B
A
•
(Questions 18 – 22)
Section Two
17 .........................................................
16 .........................................................
15 .........................................................
13 .........................................................
You will hear the five recordings twice.
Salary:
their
Do not use any letter more than once.
•
14 .........................................................
(11) .................................................... in
Write one letter (A – H) next to the number of the recording.
•
For each recording, decide what each speaker is talking about.
• •
You will hear five short recordings. Five people are talking about a problem that occurred.
•
The person appointed will need to be relations with other people.
(10) ...................................................
(9) ....................................................
Candidates should preferably be qualified in
Responsible to:
Manufacturing Administrator
Section One
Look at the notes below.
•
Position:
Questions 13 – 22
(Questions 9 – 12)
(Questions 13 – 17)
PART TWO
Conversation Three
B E C VA N TA G E
Page 60
establishing an innovative retail business.
gaining a reputation for high quality.
B
C
handed out product questionnaires.
assessed demand in different areas.
B
C
has slowed slightly in its rate of growth.
employs an increasing number of women.
B
C
try out some of the shop-floor jobs.
spend some time working abroad.
B
C
6
were attracted by what the company offered.
saw that the shares were performing well.
thought food companies were a safe investment.
A
B
C
27 José Martínez believes that at first people invested in Pizza Rapida because they
develop a competitive attitude.
A
26 José Martínez wants his trainee managers to
is different from that of the U.S.
A
25 According to José Martínez, the Spanish fast food business
tested samples on potential clients.
A
24 Before José Martínez set up his pizza delivery service, he
taking over a well-known competitor.
A
23 José Martínez became successful by
You will hear the recording twice.
•
provided inadequate support.
offered insufficient incentives.
set the staff impossible targets.
increase public demand for his products.
expand into the frozen food market
You now have 10 minutes to transfer your answers to your Answer Sheet.
set up a franchise operation
C
develop a chain of restaurants
B
A
30 What does José Martínez plan to do in the future?
raise brand awareness through team sponsorship.
C
are good places to advertise his service.
B
A
29 José Martínez finds that popular sports events
C
chain in Spain.
For each question 23 – 30, mark one letter (A, B or C) for the correct answer.
B
A
28 José Martínez left the first company he worked for because it
You will hear a radio interview with José Martínez, the Director of Pizza Rapida, a pizza delivery
•
•
Questions 23 – 30
PART THREE
7
B E C VA N TA G E
Page 61
0
BEC V - L
4
3
2
1
A
B
Continue on the other side of this sheet
Part 1 - Conversation One
0
C
If you think C is the right answer to the question, mark your answer sheet like this:
For example:
For Parts 2 and 3: Mark one box for each answer.
For example:
For Part 1: Write your answer clearly in CAPITAL LETTERS. Write one letter or number in each box. If the answer has more than one word, leave one box empty between words.
Use a PENCIL (B or HB). Rub out any answer you wish to change with an eraser.
Instructions
BEC Vantage Listening Answer Sheet
If the candidate is ABSENT or has WITHDRAWN shade here
Supervisor:
Centre
Examination Details
Centre No.
G
Examination Title
T A Candidate No.
N
Candidate’s Signature
If not already printed, write name in CAPITALS and complete the Candidate No. grid (in pencil).
Candidate Name
V A
0 1 2 3 4 5 6 7 8 9
1
1
1
1
0 1 2 3 4 5 6 7 8 9
4
3
2
1
0 1 2 3 4 5 6 7 8 9
DP460/360
0 1 2 3 4 5 6 7 8 9
0
0
0
0
E
A
A
B
B
C
C
C
C
C
D
D
D
D
D
E
E
E
E
E
22
21
20
19
18
A
A
A
A
A
B
B
B
B
B
C
C
C
C
C
D
D
D
D
D
E
E
E
E
E
Part 2 - Section Two
17
16
B
14
A
B
A
15
B
A
13
Part 2 - Section One
12
11
10
9
F
F
F
F
F
F
F
F
F
F
G
G
G
G
G
G
G
G
G
G
Part 1 - Conversation Three
8
7
6
5
Part 1 - Conversation Two
H
H
H
H
H
H
H
H
H
H
30
29
28
27
26
25
24
23
A
A
A
A
A
A
A
A
Part 3
B
B
B
B
B
B
B
B
C
C
C
C
C
C
C
C
9
8
7
6
5
0
0
0
0
0
1 12 0
1 11 0
1 10 0
1
1
1
1
1
B E C VA N TA G E
Page 65